We all knew it was coming. Walmart has officially updated the Walmart coupon policy and it is effective now. Changes actually went into effect on Sept 1, 2012. I’m not too happy with one specific part of it but I’ll get to that later.
The new policy really isn’t much different than the old one with the exception of a few things. The ONE big difference though may just change how often I shop at Walmart now.
Walmart Coupon Policy Changes -
Register Updates: All Walmart registers have now been updated to accept the GS1 barcode. This is the new bar code and eventually all new coupons will have it. In theory, this should make for less problems at the Walmart registers.
Handheld Scanners: Cashiers will no longer be allowed to use the handheld scanners to scan a coupon if it doesn’t want to scan. All coupons must be scanned using the flatbed scanner (think the produce scale).
No manual overrides – Coupons must now scan 100% of the time. Cashiers and CSM’s are not allowed to override and manually input coupons.
Getting your coupons back: If you coupon will not scan, cashiers must return it to you. This applies to BOTH internet AND newspaper insert coupons. This is the part I take minor issue with. I’ve had plenty of legitimate coupons that were not ip’s, but were peelies from the product when I picked it up off of the shelf, insert coupons, etc that refused to scan. For that matter, anytime I get a .50/1 Ortega coupon it beeps no matter what product I use it on. I take issue with the newspaper coupons, peelies and the like being added to this. We don’t print those, I’ve gotten them out of the paper with bad print quality and it’s not our fault (as long as we’re using it 100% correctly) if it won’t scan b/c of a bad print.
Now, with that being said…the reasons for the changes is pretty obvious. Coupon Fraud. Stores (and not just Walmart) are losing a lot of money because of coupon fraud. Whether it is blatently using the wrong coupon on the wrong item, decoding it (which GS1 will hopefully prevent) or even something as “small” as stacking when you shouldn’t be, coupon fraud hurts us ALL. There is no reason to be committing coupon fraud. There are so many legit deals that you can save money with..no amount of money is worth my ethics, morals or committing a crime for.
Also, let’s not blame a certain show for it. No, I don’t like the show, but we are all responsible for our own actions. No tv show makes us do anything.
Thanks to Paul for the update.